Terms and Conditions

TENNIS FOCUS ACADEMY & SPELTHORNE COMMUNITY TENNIS CENTRE
Tennis Focus Academy is the coaching provider and Spelthorne Community Tennis Centre is the facility provider.

Your membership contract …

“Premium Court Membership”
1.0 Contract. Your membership contract is with “Spelthorne Community Tennis Centre”.
2.0 Term. You are entering into an annual contract with fees collected in advance.
3.0 Court Booking. Court booking must be made online at www.tennisspelthorne.com.

4.0 Other Membership Benefits:
4.1 Free LTA Membership and entry into the draw for the right to purchase Wimbledon tickets is subject to the scheme being made available by the LTA.
5.0 Your membership fees are paid annually in advance. Once paid, fees will not be refunded under any circumstances.
6.0 How we can end your contract. We can cancel this contract with immediate effect in the following circumstances:
6.1 If you repeatedly abuse your booking rights by using the courts for non-tennis playing purposes.
6.2 If you act in an abusive, threatening or violent manner
6.3 If your behaviour raises any concerns with regard to safeguarding children or vulnerable adults
6.4 If you act in a way which prevents other members from enjoying the facility
6.5 If we end your membership for any of these reasons, we have the right to keep a proportion of the money paid under this agreement, to cover any reasonable costs we have to pay.
7.0 Data Protection. We follow the Data Protection Act 1998. You are entitled to see the information we hold about you and you can ask us to make any necessary changes to make sure that it is accurate and up to date. If you want to do this, please contact us at info@spelthornetennis.com

“Silver Adult Playing Membership” and “Gold Adult Playing Membership”
1.0 Contract. Your membership contract is with “Tennis Focus Academy”.
1.1 Both these memberships offer, free of charge, all the benefits associated with our “Premium Court Membership”. All these benefits are subject to the contractual terms associated with the “Premium Court Membership”.
1.2 The “Silver” and “Gold” memberships are individual contracts. Only you, the applicant, may book and take part in sessions. You may, however, register other household members for the complimentary “Premium Court Membership” benefits.
2.0 Term. You are entering a rolling contract with fees being paid on an on going monthly basis.
3.0 The memberships offer you access to a specified mix of club sessions (“Social Mixers”, “Coffee Mornings”, “Group Coaching” and “Cardio Sessions”. We may make reasonable changes to the programme at any time. Whilst we will maintain the balance and mix of sessions, we reserve the right to alter days and times of sessions.
4.0 Christmas and Bank Holidays. Please note that regular club sessions will not run on bank holidays. Also, there will be no sessions running over the Christmas period. Exact dates will be notified each year.
5.0 How you can end your contract. You may cancel your contract with one full months notice by emailing us at tennisspelthorne@gmail.com. Notice cannot be accepted verbally. Please note, the notice period will be to the end of your current month plus an additional month.
5.1 Please note, simply cancelling your monthly payments will not constitute giving notice and your contract will not have ended.
6.0 How we can end your contract. We can cancel this contract with immediate effect in the following circumstances:
6.1 If you repeatedly abuse your booking rights by using the courts for non tennis playing purposes.
6.2 If you act in an abusive, threatening or violent manner
6.3 If your behaviour raises any concerns with regard to safeguarding children or vulnerable adults
6.4 If you act in a way which prevents other members from enjoying the facility
6.5 If we end your membership for any of these reasons, we have the right to keep a proportion of the money paid under this agreement, to cover any reasonable costs we have to pay.
7.0 Data Protection. We follow the Data Protection Act 1998. You are entitled to see the information we hold about you and you can ask us to make any necessary changes to make sure that it is accurate and up to date. If you want to do this, please contact us at tennisspelthorne@gmail.com.

“Junior Coaching Membership” and “Tots (Pre-school) Membership”
1.0 Contract. Your membership contract is with “Tennis Focus Academy”.
1.1 These memberships offer all appropriate term time coaching sessions for no additional cost. These memberships offer all appropriate holiday camp sessions for no additional cost.
1.2 These memberships do not include court-booking rights.
1.3 The monthly fee is payable in advance by direct debit and is non-refundable.
1.4 You can cancel your contract by giving one complete calendar month’s written notice … this means that the notice period will be to the end of your current payment month plus an additional payment month. Please note, simply cancelling your monthly payments will not constitute giving notice and your contract will not have ended.
1.5 To re-instate a cancelled contract within 4 weeks of cancellation there will be £25 administration fee.
1.6 The contract is not transferable.
1.7 It will be your responsibility to enrol, with our booking software, for your term time sessions and camps. You will not be automatically booked into sessions.
1.8 We run a limited programme of activities over the Christmas holidays.

 

General Terms and Conditions

(1) Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

(2) Our details

The full name of the coaching company is Tennis Focus Academy and the Facilities are under Spelthorne Community Tennis Centre. You can contact us by email to tennisspelthorne@gmail.com.

 

(3) Wet Weather Policy

Please bring protection from showers, as our general policy is that courses will go ahead unless persistent heavy rain makes the courts unplayable.

(4) Private lessons

Once you have a coach all further arrangement are to be made with them directly.

Permission for children to go home alone must be given in writing.

Bookings can be made a week in advance. Cancellations must be made at least 24 hours in advance or you will be charged the cost of the session or forfeit your voucher.

We reserve the right to make changes, including price, content, description, terms, etc. at any time without notice.

A decision regarding weather conditions is made 30 minutes before the start time.

(5) Lateness in Picking Up.

We have the right to remove any children whose parents are late picking more than once on a course. In these circumstances no refund will be issued.

(6) Damages, Loss and Injury

Damage caused whilst on Tennis Focus Academy courses is chargeable to the offender(s). To the extent permitted by law, Tennis Focus Academy will not accept responsibility for any injuries incurred during play at any of the coaching sites in any weather/ground conditions. 
Tennis Focus Academy accepts no liability for damage to, or loss of, any property or articles or things whatsoever, placed or left at any of the coaching site by any person or organisation.

(7) Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or sub-license material from the website;

(c) show any material from the website in public;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e) edit or otherwise modify any material on the website;

(f) redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).

(8) Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. 
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. 
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. 
You must not use our website to transmit or send unsolicited commercial communications. 
You must not use our website for any purposes related to marketing without our express written consent.

(9) Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. 
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(10) Variation

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

(11) Entire agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

(12) Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

(13) Refunds for courses not memberships.

All cancellations must be made in writing, by letter or email, and be received a minimum of seven days before the course begins. Verbal cancellations will not be accepted. Cancellation of a course booking up to 7 days or more prior to the first session will incur a £15 administration fee. No refunds available after that date. We are unable to accept replacements in lieu of your booking. We do give credits.

(14) Availability & Cancellation

Places on courses are subject to availability.

(15) Polices

By booking any courses or events with Tennis Focus Academy you are agreeing and agreeing to follow the following polices listed on the bottom of the homepage at www.tennisfocusacademy.com

Child Protection Policy

Code of Practice for Young People

Code of Practice for Parents and Guardians

Equality and Diversity Policy

Sun Safety Code

(16) Clothing

Players must wear comfortable sports clothing and non-marking trainers. We advise people to wear correct tennis shoes as they offer better support and comfort whilst playing.